Individual Support and Advocacy

For individual support please contact 03 9372 6155 to speak to an Outreach Support and Advocacy Team Member

Who Flat Out supports

  • Flat Out is a state–wide advocacy and homelessness support service for women 18+ (with/without children), who have had contact with the criminal justice and/or prison system in Victoria.
  • We provide individualised support for women 18+ (with/without children) to address homelessness, drug and alcohol treatment and a range of other support and advocacy aimed at addressing the underlying causes of criminalisation.

Getting support and advocacy from Flat Out

  • The vast majority of referrals to Flat Out come from women themselves (self-referral) or with the support of a friend or professional in the community or prison.
  • Flat Out does not have housing.
  • If you are interested in support and advocacy with Flat Out, phone 03 9372 6155, Monday to Friday (except public holidays), 9am-5pm and ask to speak to an Outreach Support and Advocacy team member. There is an Intake Assessment process.

Welcome to Flat Out Kit

 How Flat Out works

  • Flat Out advocates for women 18+ (with/without children) who have experienced incarceration, and works towards improving the rights and conditions of women in prison.
  • Flat Out works towards preventing women from going to prison, and keeping them out of prison once they are released.
  • Flat Out works on an assertive outreach model. This means that if you are supported by Flat Out, Outreach Support and Advocacy team members can meet you in your place or community of choice.


  • North Western Melbourne Primary Health Network (Commonwealth) – Alcohol and Other Drug Treatment Service Delivery.
  • Department of Health and Human Services – SHS (Specialist Homelessness Service) and ICMI (Intensive Case Management Initiative).
  • Non-Government funding including philanthropic foundations and donors and grassroots fundraising/events.